PRIVACY POLICY

AdviseMeHealthy

Last updated: 26 January 2026


1. WHO WE ARE

This website is operated by Dr Tracey Smillie (Classens), trading as AdviseMeHealthy (“AdviseMeHealthy”, “we”, “us”, or “our”).

Website address: https://advisemehealthy.com

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).


2. PERSONAL INFORMATION WE COLLECT

We may collect and process personal information when you:

  • Visit our website

  • Leave comments

  • Register an account (if applicable)

  • Purchase products or services

  • Subscribe to newsletters or memberships

  • Contact us via forms or email

The types of personal information collected may include:

  • Name and surname

  • Email address

  • IP address

  • Browser and device information

  • Payment-related information (processed securely by third parties)


3. COMMENTS

When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

Once approved, your profile picture (if applicable) may be visible to the public in the context of your comment.

 


4. MEDIA UPLOADS

If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images displayed on the site.


5. COOKIES

This website uses cookies to improve functionality and user experience.

Comment Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies are stored for one year for your convenience.

Login Cookies

When you visit the login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon login, cookies are used to save login information and display preferences:

  • Login cookies last two days

  • Screen preference cookies last one year

  • “Remember Me” extends login to two weeks

Logging out removes login cookies.

Editing Cookies

If you edit or publish content, an additional cookie is saved indicating the post ID. This cookie contains no personal data and expires after one day.


6. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this website may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may:

  • Collect data about you

  • Use cookies

  • Embed third-party tracking

  • Monitor your interaction with embedded content

We have no control over these third-party websites and encourage you to review their privacy policies.


7. WHO WE SHARE YOUR DATA WITH

We do not sell or rent your personal information.

Your data may be shared with trusted third parties only where necessary, including:

  • Website hosting providers

  • Payment processors (e.g. PayFast)

  • Spam detection services

  • Email or membership platforms

If you request a password reset, your IP address will be included in the reset email for security purposes.

All third-party service providers are required to protect your information in line with applicable privacy laws.


8. HOW LONG WE RETAIN YOUR DATA

  • Comments and associated metadata are retained indefinitely to facilitate comment moderation and continuity.

  • User account information (if applicable) is retained while the account remains active.

Personal information may be retained for longer periods where required for:

  • Legal compliance

  • Accounting or tax obligations

  • Security or fraud prevention


9. YOUR RIGHTS UNDER POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or updating of inaccurate data

  • Request deletion of your personal information, subject to legal obligations

  • Request an exported copy of your personal data

Requests may be refused where we are legally required to retain information for administrative, legal, or security purposes.


10. WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.

Some data may be processed outside South Africa through secure third-party services. Where this occurs, appropriate safeguards are in place to ensure POPIA compliance.


11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.


12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of any changes.


13. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal data, please contact:

Email: info@advisemehealthy.com
Business Name: AdviseMeHealthy
Operator: Dr Tracey Smillie (Classens)
Country: South Africa